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Privacy Policy

Privacy Policy

This policy explains how Lefktro UK Limited uses the personal information collected from you. It also includes details regarding how long that information is kept and the limited circumstances in which we might disclose it to third parties.

Your Company Details:

In order to enter into a trading relationship with Lefktro UK Limited, we will collect, store and use elements of your personal data.  The processing of this personal data is necessary for Lefktro UK Limited to administer your account and to provide the products and services you have requested from us.

We hold your information on our accounting system, haulage booking system and on-line banking system. 

 

Collection of data:

Lefktro UK Limited will be the data controller and the contact details for the company is:

Email: Debbie.tucker@lefktro.co.uk

By providing telephone, fax and email details, you consent to Lefktro UK Limited contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at: Debbie.tucker@lefktro.co.uk

The data held is used for the purpose of customer service, delivery, administration, product support, invoicing, payment for goods despatched and goods received.
 

The information includes:

Company name, address, delivery address, company registration no., employee contact details, telephone no’s, email address(s), various telephone, fax and email information supplied.

Credit application details, credit score, payment history, debt collection action.

Supplier bank account details, IBAN, bank account and sort code.

Length of time your data will be held.

In order to comply with the General Data Protection Regulations, data will not be held for any longer than necessary and dependent on the nature of the data.
 

Website Cookies: 

When you access our website, temporary data about your visit is stored and processed in a protocol file for a certain period of time via the use of cookies. This information is anonymised and is used by us to better understand the use of our site, including the number of visitors we have, the pages viewed per session and time exposed to particular pages. This in turn helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly. 

The following data is collected and stored by Redwing Interactive, our website hosting partner, until its automated deletion: 

• IP address of the accessing computer/device

• Date, time and duration of your visit 

• Name and URL of the accessed pages 

• Identification data of the browser and operating system used 

• Website from which the data was accessed 

The nature and content of the information collected via cookies differs, as does the period for which this information is retained. In line with our data protection obligations, we will ensure that this retention period is not excessive, and that the data is only retained for as long as is necessary for the purpose for which it was collected. 

If you wish to know more, or if you wish to identify the exact retention periods, please contact: Debbie.tucker@lefktro.co.uk

The data listed above is only analysed for statistical purposes and for improving our internet presence, then it is deleted. We will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our, or our other customers’ rights. 

Most browsers automatically accept cookies but you can set your browser options so that you will not receive cookies and you can also delete any existing cookies from your browser. Should you wish to opt out of Google Analytic tracking across all websites please visit: http://tools.google.com/dlpage/gaoptout. Please note, you may find that some parts of the site will not function properly if you refuse cookies.
 

Processing of data:

Lefktro UK Limited will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide a service to you, or for as long as is necessary to provide support-related reporting and trend analysis only.

As a general rule, if you enter into or took steps to enter into a trading arrangement with Lefktro UK Limited, we will store the data for a period of seven years after the last financial transaction between us for compliance with our general legal obligations and for the exercise or defence of any legal claims.

Under the GDPR you have the following rights to request information for the company:

Right of access to the data (Subject Access Request)

Right for the rectification of errors

Right to the erasure of personal data (please note, this is not an absolute right)

Right to the restriction of processing or to object to processing
 

Your personal data:

If you wish to see full details of the information Lefktro UK Limited holds in connection with you, you will need to make a Subject Access Request under the General Data Protection Regulations. To initiate a Subject Access Request, email: Debbie.tucker@lefktro.co.uk
 

Sharing Information:

Lefktro UK Limited take your privacy seriously and the information we hold about you is confidential. We will only disclose it outside Lefktro UK Limited when:

  • You have given us your consent to do so
  • In order to obtain professional advice (e.g. legal advise)
  • We or others need to investigate or prevent crime (e.g. fraud prevention agencies)
  • The law permits or requires it
  • Regulatory or governmental body requests or requires it, even without your consent, or there is a duty to the public to reveal the information. 
  • In order to administer your account, we may need to share some of your personal information with other data controller.  This processing is necessary for the purposes of delivery specific services to you. You agree that we can share or use your personal data with any of our appointed agents or suppliers to allow us to provide you services and products you have asked us to provide.

Credit reference agencies

In considering your account application, we may search your record at credit reference agencies. Information held about you by the credit reference agencies may already be linked to records relating to other people with whom you have a financial association. Searches may also be made in respect of directors and partners applying for credit.
 

Security:

In order to protect the personal data collected from you by Lefktro UK Limited, technical and organisation security measures are constantly monitored.  Lefktro UK Limited store all of your information in highly secure systems which are protected by the latest firewall technology.  In addition, all employees, sub-contractors and other support staff are obligated to observe confidentiality and data privacy.   
 

Breaches:

If at any time we become aware that your data has been compromised, or that a breach of our systems and controls has occurred, which has an impact on the security of your data, we will notify the Information Commissioner’s Office, and you without undue delay.
 

Right to complain:

If you have a complaint about any aspect of data protection or if you feel your privacy has been breached by us, we would like to hear from you.  To help us investigate and resolve your concerns as quickly as possible, please contact: Debbie.tucker@lefktro.co.uk  If you are unhappy with the final response you have received from Lefktro UK Limited, you have the right to complain to the supervisory authority (in the UK that is the Information Commissioners Office).